For non-lebanese nationals, you need a copy of a valid passport along with one of the following documents:

• Residency Permit
• A Property Ownership Deed 
• Authorized rental agreement 

Terms and Conditions

Our technical team will handle installing and activating your landline service. The process can change based on the technology available to you

When activated, your line will only receive calls. After a few days, outgoing calls are also activated.

Landline through Copper

You would need to buy a telephone set from a third-party source and install the internal wiring from your home/office to the Ogero telephone box. The telephone box is normally in your building’s basement or electrical room.

After that, an Ogero agent would connect the wire at the box.

Landline through Fiber

You would need to install the internal wiring from the fiber box to the home/office through a third-party company. Afterwards, an Ogero agent would connect the wiring at the box and in your home/office along with installing the modem and testing the connection.

Landline through LTE (Fixed-Wireless)

For landline through LTE, there are two options:

1- Request the modem from Ogero and an agent will deliver and install the modem for you

2- Buy a compatible LTE modem from a third-party source and plug your landline to the modem. The service will be activated remotely within 1-2 days.

Landline Fees

• Landline installation and service fees are added to your next landline bill.

• The total fees due and your official receipt will be sent via SMS to your registered mobile number

Landline Service Fees

Service	Fee (L.L)
Change address	120,000
Change landline number	120,000
Freeze landline	245,000
Un-freeze landline	245,000
Activate service access codes	245,000
Deactivate service access codes	245,000
Change landline owner	245,000
Cancel landline service	245,000

Landline Cancellation

The landline can be cancelled by request or from overdue bills

1- Cancellation request:

• The owner of the landline can cancel it at the nearest point of service where the cancellation fee and final bills are settled
• If the final bills are not settled, you may be barred from starting a new landline number by the Ministry of Telecom

2- Cancelled by Ogero (unpaid bills):

• When 2 bills are unpaid, outgoing calls will be barred but you can still receive calls.
• When 3 bills are unpaid, both incoming and outgoing calls are barred
• If the bills remain unpaid after a grace period, the line will be fully cancelled, and you would be barred from requesting a new landline until you pay the overdue bills at the Ministry of Telecom’s offices.

Note: Late bill payments are subject to a 20,000L.L penalty added to the bill upon payment.